Altesys Call Center

Professional headset manufacturer for Contact and Call Centers.
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Founded in April 2002 by a group of managers with a vast experience in ICT markets, today Altesys is the only Italian vendor that produces professional headsets for Call Centres and office telephony. In May 2005, Altesys has increased its products portfolio of software solutions and has expanded its target market by becoming the majority shareholder of Sysman, a reference point in Customer Relationship Management solutions. Altesys offers also a complete line of professional products for Voice over IP (VoIP) applications that are integrated with CRM solutions. VoIP platforms allow for management of all information coming from different communications channels (telephone, fax, email,…). At the end of December 2005, Altesys Group continued its growth by the acquisition of Hurricane Communication, the Italian leader company in  development and production of headsets for special applications, like special corps, police, helicopter pilots and firemen and of special helmets integrating communication kit.

In Italy, Altesys Group is made up of about 40 professional people and has a sales network made up of 15 accounts and 200 concessionaires that cover all the country. Thanks to some consolidated international partnership, brand Altesys is well known also in Belgium, Luxembourg, Denmark, France, Germany, England, India, Ireland, Norway, Portugal, Singapore, Slovenia, Spain and Turkey. 

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